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Shop4Me Privacy Policy

Shop4Me Privacy Policy

Shop4Me is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, mobile application, or related services.

By using Shop4Me, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to help us provide efficient service and fulfill your orders. This includes:

a) Information You Provide:

  • Full name
  • Phone number
  • Email address
  • Physical address or school delivery details
  • Payment information (via third-party processors)
  • Order history

b) Automatically Collected Information:

  • Device information
  • IP address
  • Browser type
  • Usage data (pages visited, time spent, clicks)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To contact you about your orders or account
  • To improve our platform and user experience
  • To send promotional updates (only if you opt in)
  • To prevent fraud and enhance security

3. Sharing of Information

We do not sell your data to third parties. However, we may share information with:

  • Delivery partners to ensure accurate and timely delivery
  • Schools (where necessary) to coordinate drop-offs
  • Payment providers for secure transaction processing
  • IT service providers for platform support
  • Regulatory authorities when legally required

All third parties we work with are obligated to respect your privacy.

4. Data Retention

We retain your data only for as long as necessary to:

  • Fulfill the purposes above
  • Comply with legal obligations
  • Resolve disputes

You may request that your data be deleted, unless we are required by law to retain it.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

6. Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse, including:

  • Encrypted connections (SSL)
  • Secure login procedures
  • Limited access to personal information by staff

However, no system is 100% secure. We encourage you to use strong passwords and protect your login credentials.

7. Cookies & Tracking

We may use cookies and similar technologies to:

  • Save your login preferences
  • Analyze platform traffic
  • Offer a personalized experience

You can manage cookie preferences in your browser settings.

8. Children's Privacy

Our platform is intended for use by parents and guardians. We do not knowingly collect personal data from children under the age of 16. If we discover that we have unintentionally collected such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or the law. When we do, we will notify you via email or platform notice. Continued use of Shop4Me means you accept the updated policy.

10. Contact Us

If you have any questions, feedback, or concerns about your privacy or how we handle your data, please contact:

Shop4Me Privacy Team